Privacy Policy

Information we collect

We collect account information such as your name, email address, authentication details, workspace membership, and settings. We also collect workspace content such as ideas, votes, comments, roadmap items, changelog posts, subscriber emails, logos, and widget configuration.

When someone uses a public portal or widget, we may collect feedback, comments, votes, optional email addresses, browser and device information, IP-derived approximate location, timestamps, and interaction data. Billing information is processed by our payment provider; we receive payment status, plan, subscription, and invoice metadata rather than full card numbers.

How we use information

We use information to provide Fliint, operate workspaces and widgets, authenticate users, process payments, send invites and changelog notifications, provide support, prevent abuse, secure the service, understand product usage, improve features, and comply with legal obligations.

Cookies and similar technologies

We use cookies, local storage, and similar technologies for sign-in sessions, security, preferences, embedded widgets, remembered voter emails, analytics, and product improvement. More detail is available in our Cookie Policy.

How we share information

We share information with service providers that help us run Fliint, including hosting, database, authentication, payment, email delivery, analytics, customer support, and integration providers. We may also share information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.

Public content

Workspace owners control whether portals, roadmaps, changelogs, and widgets are public. Content submitted to a public workspace may be visible to other users and visitors, including names or email addresses if you choose to display or submit them.

Retention and deletion

We keep information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, prevent abuse, and meet legal obligations. Workspace owners can request deletion or export of workspace data, subject to backups, security logs, billing records, and legal requirements.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service is completely secure, so you should use strong authentication practices and limit workspace access to trusted team members.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, export, or object to certain processing of your personal information. You can also unsubscribe from changelog emails through the unsubscribe link or by contacting support.

International transfers

Fliint and its providers may process information in countries other than where you live. When required, we use appropriate safeguards for international transfers.

Children

Fliint is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Contact

Privacy questions and requests can be sent to support@fliint.com.